Terms and Conditions
For the purposes of this document, ‘Seller” refers to Glenwood of Antrim, and “buyer” refers to the customer.
All business transacted by Glenwood of Antrim is governed by the following terms.
There shall be no variation of these conditions by any buyer.
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Conditions of sale
1. Once we have clarified your requirements and obtained all necessary details, we will prepare a quotation and forward it to you by email.
2. The quotation will set out the amount of the agreed price and the required payment schedule.
3. The quoted price will be valid for 30 days from the date it is created.
4. Any time or date for delivery named by the Seller is an estimate only, and the Seller shall not be liable for the consequences of any delay.
5. Any period for delivery extended by the seller should unforeseen circumstances arise, the buyer must act reasonably and use their best endeavours to comply with any proposed agreed delivery date.
6. Glenwood of Antrim is guaranteed against faulty workmanship for 2 years, in line with NHBC standards. Materials are under warranty for six (five on German brands) calendar years from the date of purchase by the Buyer. All equipment supplied will be covered by the terms of the equipment manufacturer’s guarantee, if any.
7. Deliveries may be wholly or partially suspended and the time of such a suspension added to the original contract in the event of a stoppage, delay or interruption of work in the establishment(s) of the Seller during the delivery period as a result of strikes, lockouts, trade disputes or breakdown, accident or any cause whatsoever beyond the control of the Seller or Buyer respectively.
8. The Buyer shall inspect the Goods immediately on delivery and shall give notice in writing, without delay, to the Seller of any matter or thing by reason whereof he alleges that the goods are not in accordance with the contract. If the Buyer shall fail to give such notice, the said goods shall be deemed to be in all respects in accordance with the contract and the Buyer shall be bound to accept same.
9. No claim for damages in transit, shortage of delivery or loss of goods will be. entertained unless in the case of damage in transit, or shortage of delivery, notice in writing is given to the Seller, within 3 days of receipt for goods, and in the case of loss of goods, notice is given to the supplier, within seven days of
the date of the Buyer knowing or being in a position reasonably to be expected to know of the condition of the goods.
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10. A deposit shall be paid as agreed between the Seller and the Buyer, which equates to 50% of the total price inclusive of V.A.T. upon acceptance of this quotation. (b) 50% of the total price of order confirmation + inclusive of V.A.T. be payable before 2pm the Friday before the kitchen is due to be fitted.
11. In cases where full balance is not received the week before expected delivery, the seller will refuse delivery and cancel the expected, agreed fitting date. The buyer will be required to pay remaining balance before the seller accepts to a new date.
12. Payments processed through our showroom card reader are limited to £1,000 maximum.
13. So far as may be permitted by Law, any description as given by the Seller shall not constitute a sale by description. The goods shall be delivered by the Seller to the Buyer at the address given in the order or at such places as the Buyer may reasonably request within the United Kingdom provided that property in the goods shall pass from the Seller to the Buyer on the goods leaving the Seller’s Warehouse.
14. In addition to any right of lien to which the Seller may by law be entitled, the Seller shall (in the event of the Buyer’s insolvency) be entitled to a general lien on all goods of the Buyer in the Seller’s possession (although such goods or some of them may have been paid for) for the unpaid price of any goods
sold and delivered to the Buyer by the Seller under the same or any other contract.
15. In the event of the Buyer failing to pay in accordance with clause 10, interest on the balance outstanding should be added at current NI court rate.
16. The Seller reserves the right to accept or refuse orders and the Seller reserves the right to cancel any uncompleted order or to suspend delivery if the purchaser fails to observe or perform any term of the contract of purchase on his part to be observed or performed including payment or if the Seller reasonably believes that he may do so.
17. The Seller shall not be liable for any loss, liability claim or proceedings in respect of any injury, loss or damage of whatsoever nature and however caused arising directly out of or in connection with the goods supplied and that the Buyer will indemnify the Seller against any claims by any third party arising directly or indirectly out of the contract.
18. Where the Buyer is to obtain a Private Loan, i.e. Building Society further advance or Bank Loan etc., the Buyer should make his own arrangements for the balance to be paid on the due date. Failure to comply with payments of the balance on the due date will invalidate the guarantee and entitle the Seller to charge interest on the balance. Outstanding at the current rate of bank lending against overdrafts on the current account.
19. This contract shall be governed by the laws and jurisdiction of Northern Ireland only.
20. All telephone calls between clients and Glenwood of Antrim are recorded for training purposes and for the security of Glenwood of Antrim and their customers.
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